Our payment methods for your purchase – safe and easy

We offer several payment options to make your ticket purchase easy. The payment methods offered at each event are ultimately decided by the event organisers themselves.

Twint

With Twint you can pay for your tickets with your smartphone in just a few seconds.

  • Open your Twint-App on your smartphone.
  • Select the «Pay» menu
  • Scan the QR code with the camera and confirm the payment.

Credit card

At Eventfrog you can easily pay by credit card Visa or Mastercard:

  • Enter your credit card details in the fields provided

Whether Visa or Mastercard, you are protected by the 3-D Secure procedure. This procedure is an important security standard for online shopping. If you do not have a 3-D Secure code, contact your bank or card issuer.

Google Pay and Apple Pay

Pay conveniently with Google Pay or Apple Pay.

  • If you have activated Google Pay or Apple Pay, you can also use them to pay at Eventfrog

PostFinance

When buying tickets with the PostFinance Card, you need:

  • Your PostFinance Card Direct or PostFinance Card Ticket
  • ID/TC number on the back of your PostFinance Card Direct
  • Personal Identification Number (PIN) of your card
  • PostFinance reader

If you purchase tickets via PostFinance e-finance, the usual security elements are required.

Reach your audience offline, anywhere

Eventfrog offers event organisers a nationwide network of public box offices for physical ticket sales. This includes Orell Füssli, Liechtensteinische Post, BLS, SOB, Tourismus Region Baden  and Rheinfelden Tourism.

Public box offices are automatically enabled in the Eventfrog Cockpit. Tickets for your events will then be on sale at these sales points.

You can also find out more in our help section

Prepayment

If you choose «Prepayment», you can transfer the outstanding amount for your order directly to the event organiser.

  • Select «Prepayment and transfer the money within the specified payment period.

The event organiser decides whether this payment option is available.

Note: If you choose prepayment as your payment method or prepayment is the only method available, you are transferring the money directly to the event organiser without Eventfrog being able to check the payment or the recipient. Please note that you take responsibility to process your payments securely when choosing this payment method.
 

Read instructions on how to buy with prepayment

Pay on-site

At some events, you can also pay for your tickets on-site. Whether this feature is available depends on the event organiser.

  • Select «on-site as the payment method before completing the purchase.

It will be noted on your ticket and in the system that you still have to pay at the entrance.

Eventfrog gift voucher

That's precisely what our vouchers are made for. Simply redeem your gift voucher when you buy your ticket.

  • Enter your voucher code in the «Voucher or discount code field.
  • Click on «Redeem»
  • The voucher is automatically offset against the ticket price

To Eventfrog gift vouchers

Detailed help centre

In our help centre you will find further information about our payment methods and instructions, e.g. for the purchase process.

Help centre: What payment methods does Eventfrog offer?